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AGEphone Business 4

For people whose job runs on the phone. For Windows. A softphone (IP telephony application) with call recording as standard and external integration through a WebSocket API.

Tenant login credentials are required to use this application. If you would like to evaluate it, please contact us first.

A call center agent wearing a headset while handling a call
Provisioning
Multi-line management

Using the previous version (AGEphone Business 3)?

We keep the download and manual page for the previous version available for existing customers. For a new deployment we recommend AGEphone Business 4 on this page.

Go to the AGEphone Business 3 page
What sets AGEphone Business 4 apart

Three strengths for professionals

Provisioning

Manage everything centrally from the cloud. Users enter just three things — tenant, login ID and password — and they are signed in.

Conference calling

Merge several calls into one conference. Audio is mixed locally rather than on the SIP server, and up to five calls can be joined together.

Multi-line management

Handle several calls without effort. Click to switch lines, or right-click for a context menu that reflects the state of that call.

Other key features

Everything a business deployment needs

A team in an office wearing headsets and handling customer calls
Tuned for call centers

Operations and management

ProvisioningConference callingMulti-lineTuned for call centersCall recording (standard)Action URLsIncoming-call pop-upURL scheme support (agephone:)USB handset and plug-in supportVoicemailREST APICRM integration (built-in WebSocket API)Auto-answerAuto-dial and scriptingAddress book supportSpeed dialQuick provider switching+Phonebook integrationExtended web integration

Recordings can later be put to use for AI transcription and for organizing your record of customer conversations.

WebSocket integration and SDK

The desktop edition of AGEphone Business supports WebSocket, so a web service can place calls, answer them and otherwise drive AGEphone. The SDK is available once a partnership agreement is in place.

Networking and security

High-quality low-latency bufferingSTUN supportCall historyQoS settingsInband/RFC 4733 DTMFMultiple codecs*1Hold and transfer*2Software echo cancellationSRTPTCP/TLSDisaster recovery (DR) ready

*1 G.711u / G.711a / G722 / GSM / Speex NB / Speex WB / Opus *2 Requires REFER method support.

Recommended USB headsets, verified with AGEphone

For comfortable calls

PLANTRONICS
Calisto P240

Contact us for pricing (volume discounts available). USB powered, so no batteries, and the keypad works together with AGEphone.

The Sennheiser SC 30 USB ML headset

Sennheiser
SC 30 USB ML

List price: ¥6,600 (incl. tax)

The Sennheiser SC 230 USB MS II headset

Sennheiser
SC 230 USB MS II

List price: ¥15,400 (incl. tax)

The Sennheiser SP 30+ speakerphone

Sennheiser
SP 30 / SP 30+

List price: ¥30,250 / ¥36,300 (incl. tax). A Bluetooth speakerphone for meetings of up to eight people.

System requirements

What you need to run it

OSWindows 10 (Japanese edition), Windows 11 (Japanese edition)
NetworkAt least 128 Kbps of bandwidth in each direction
CPU / memoryMeets the OS vendor's recommended specification
Officially supported serversAsterisk, OpenSIPS, FreeSWITCH, Kamailio
OtherA headset or handset (speaker and microphone)
Disk space30 MB or more (excluding space for saved files)

Open source licenses (copyright notices) (Japanese)

Contact us

Happy to talk about deployment or an evaluation

Get in touch about issuing tenant login credentials, arranging an evaluation, or volume discounts.